Bedingungen und Konditionen
<h3>Schieller Tech s.r.o.</h3> <p>Registered office: Korunní 2569/108, 101 00 Prague<br>Company ID: 21931291<br>Registered in the Commercial Register maintained by the Municipal Court in Prague<br>For the sale of goods through the online store located at <strong><a href="http://www.schieller.com/">www.schieller.com</a></strong></p> <h3>1. Introductory Provisions</h3> <p>1.1. These <strong>Terms and Conditions</strong> (hereinafter referred to as the "Terms") of <strong>Schieller Tech s.r.o.</strong>, Company ID: <strong>219 31 291</strong>, registered in the Commercial Register maintained by the <strong>Municipal Court in Prague</strong> (hereinafter referred to as the "Seller"), govern the mutual rights and obligations of the <strong>contracting parties</strong> arising in connection with or based on a <strong>purchase agreement</strong> (hereinafter referred to as the "Purchase Agreement") concluded between the Seller and another <strong>natural or legal person</strong> (hereinafter referred to as the "Buyer") through the Seller's <strong>online store</strong>. The online store is operated by the Seller at <strong><a href="http://www.schieller.com/">www.schieller.com</a></strong>, through a website interface (hereinafter referred to as the "Store Interface").</p> <p>1.2. These Terms do not apply in cases where the person intending to purchase goods from the Seller is a <strong>legal entity</strong> or a person who is acting within their business activity or within their independent profession when placing the order.</p> <p>1.3. Any deviations from the Terms may be agreed upon in the <strong>Purchase Agreement</strong>. Such deviations take precedence over the provisions of the Terms.</p> <p>1.4. The Terms are an integral part of the <strong>Purchase Agreement</strong>. The Purchase Agreement and the Terms are drafted in the <strong>Czech language</strong>, and the agreement can be concluded in <strong>Czech only</strong>.</p> <p>1.5. The Seller may modify or supplement the Terms. This does not affect rights and obligations arising during the validity of a previous version of the Terms.</p> <h3>2. User Account</h3> <p>2.1. Based on the Buyer's registration on the website, the Buyer can access their <strong>user account</strong> on the website or request access from the Seller. If the Store Interface allows it, the Buyer may also place orders <strong>without registration</strong> directly through the Store Interface.</p> <p>2.2. When registering on the website and when placing an order, the Buyer must provide <strong>accurate and truthful</strong> information. The Buyer is obliged to update the information in their <strong>user account</strong> whenever it changes. The Seller considers the details provided by the Buyer in their <strong>user account</strong> and orders to be correct.</p> <p>2.3. Access to the <strong>user account</strong> is protected by a <strong>username and password</strong>. The Buyer must keep this information <strong>confidential</strong>.</p> <p>2.4. The Buyer is <strong>not allowed</strong> to allow third parties to use their user account.</p> <p>2.5. The Seller may <strong>cancel the user account</strong>, especially if the Buyer has not used it for more than <strong>12 months</strong> or if the Buyer <strong>violates their obligations</strong> under the Purchase Agreement (including these Terms).</p> <p>2.6. The Buyer acknowledges that the <strong>user account</strong> may not be available continuously, especially due to necessary <strong>maintenance</strong> of the Seller's hardware and software or maintenance of <strong>third-party systems</strong>.</p> <h3>3. Conclusion of the Purchase Agreement</h3> <p>3.1. All product listings in the Store Interface are for <strong>informational purposes only</strong>, and the Seller is <strong>not obliged</strong> to conclude a <strong>Purchase Agreement</strong> for such products. Section <strong>1732(2) of the Czech Civil Code</strong> does not apply.</p> <p>3.2. The Store Interface includes information about the products, including their <strong>prices</strong> and <strong>return shipping costs</strong> (if a product cannot be returned via regular postal services). Product prices are listed <strong>including VAT and all applicable fees</strong>. Prices remain valid <strong>as long as they are displayed</strong> in the Store Interface. This does not limit the Seller’s ability to conclude <strong>individual agreements</strong> under special conditions.</p> <p>3.3. The Store Interface also contains information about <strong>packaging and shipping costs</strong>. These shipping costs apply <strong>only within the Czech Republic</strong>.</p> <p>3.4. To place an order, the Buyer must fill out the <strong>order form</strong> in the Store Interface. The order form contains:</p> <ul> <li>Information about the ordered <strong>products</strong> (added to the shopping cart)</li> <li>The <strong>payment method</strong> and <strong>delivery option</strong> </li> <li>Information about <strong>shipping costs</strong> </li> </ul> <p>3.5. Before submitting the order, the Buyer can <strong>review and edit</strong> their order. The order is sent by clicking the <strong>"Confirm Order"</strong> button. The Seller will confirm receipt of the order via email.</p> <p>3.6. The Seller may request additional <strong>order confirmation</strong> (e.g., by phone or in writing) depending on the order size or delivery cost.</p> <p>3.7. The <strong>contractual relationship</strong> between the Buyer and the Seller is established when the Seller sends an <strong>order confirmation</strong> to the Buyer's email.</p> <p>3.8. The Buyer acknowledges that the Seller is <strong>not obligated</strong> to conclude a <strong>Purchase Agreement</strong>, especially with customers who have previously violated their obligations to the Seller.</p> <p>3.9. The Buyer agrees to the use of <strong>remote communication</strong> methods when concluding the Purchase Agreement. Any costs incurred by the Buyer (internet fees, phone charges) must be <strong>covered by the Buyer</strong>.</p> <h3>4. Price and Payment Terms</h3> <p>4.1. The Buyer may pay for the goods and shipping costs via <strong>cashless payment by credit card</strong>.</p> <p>4.2. Together with the purchase price, the Buyer must pay the agreed <strong>shipping and packaging costs</strong>.</p> <p>4.3. The Seller <strong>does not require</strong> an advance payment unless otherwise specified.</p> <p>4.4. For cashless payments, the purchase price is due <strong>within 14 days</strong> of concluding the <strong>Purchase Agreement</strong>.</p> <p>4.5. The Buyer must include a <strong>variable symbol (order number)</strong> when making the payment. The payment obligation is fulfilled when the Seller receives the amount in their bank account.</p> <p>4.6. The Seller may require <strong>full payment before shipping</strong> if additional order confirmation is not provided.</p> <p>4.7. Discounts cannot be combined.</p> <p>4.8. After payment, the Seller will issue a <strong>tax invoice</strong>, which will be sent <strong>electronically</strong> to the Buyer.</p> <p>4.9. <strong>Electronic Sales Records (EET)</strong>: According to Czech law, the Seller must issue a <strong>receipt</strong> and report the transaction to the tax authority <strong>immediately</strong> or within <strong>48 hours</strong> if there is a technical failure.</p> <h3>5. Withdrawal from the Purchase Agreement</h3> <p>5.1. The Buyer acknowledges that they <strong>cannot withdraw</strong> from a <strong>Purchase Agreement</strong> if the goods were <strong>customized for the Buyer</strong> or <strong>unsealed hygiene products</strong> that cannot be returned for health reasons.</p> <p>5.2. If none of the above apply, the Buyer may <strong>withdraw from the Purchase Agreement within 14 days</strong> from receiving the goods. The Buyer must send the withdrawal notice to the Seller’s email <strong><a href="mailto:peter@schieller.com">peter@schieller.com</a></strong> or postal address.</p> <p>5.3. The Buyer must return the goods <strong>within 14 days</strong> after withdrawal. The <strong>return shipping costs</strong> are covered by the Buyer.</p> <p>5.4. The Seller will refund the payment <strong>within 14 days</strong> using the same method the Buyer used. The refund may be delayed until the goods are returned.</p> <p>5.5. If the returned goods are damaged, the Seller may deduct the <strong>compensation amount</strong> from the refund.</p> <p>5.6. The Seller may <strong>withdraw from the agreement</strong> before delivery and return the full purchase price to the Buyer.</p> <p>5.7. If a <strong>gift</strong> was provided with the purchase, the Buyer must <strong>return the gift</strong> along with the goods.</p> <p>The full terms continue, including <strong>shipping, complaints, and GDPR compliance</strong>, which are detailed in the <strong>privacy policy attachment</strong>.</p> <p>These Terms and Conditions are effective from <strong>November 10, 2024</strong>.</p> <p><strong>Schieller Tech s.r.o.</strong><br><strong>Managing Director:</strong> Peter Kelemen</p>
